I have updated my gripes under the 2003 model section (the actual year of my bike). In answer to Jims question, the dealers were excellent. They are the biggest dealers in Newcastle and obviously pride themselves on service. The only problem was the length of time it took parts to arrive. To anyone who rode jap bikes in the 70´s, a wait of weeks or even months for parts to arrive will bring back memories. Newer riders will find this hard to believe, but thats the way it was. As this bike tends to get decent reviews I can only assume that mine was built on a Monday morning or Friday afternoon. (young bikers will have to ask your dad or grandad what I mean by this)